9:55am – 10:25am
Whether engaging with a retailer online or in-store, customers look at the retailer as a single entity. They increasingly expect a seamless experience between online and offline, which means retailers need to have a strategy for connecting the dots. This panel will cover ways that retailers are connecting the dots between online to better serve customers and create a seamless customer journey.
Lewis Gersh, Chief Executive Officer @ PebblePost
Shawna Hausman, VP of Ecommerce & Digital Marketing @ Giggle
Ken Mowry, VP of Ecommerce @ Orvis
James Yancey, Co-Founder & CEO @ CloudTags
Scott Friend, Managing Director @ Bain Capital Ventures