9:10am – 9:35am
A discussion on how to best construct a CRM “stack”. We will discuss whether or not it is viable to use a patchwork of systems, or if all channels need to be streamlined into a single platform, plus, we’ll take a look at the advantages and disadvantages of using a home-grown solution, and what to look for when evaluating third party providers.
Ben Clark, VP of Customer Acquisition @ SeatGeek
Lou Orfanos, VP of Product @ Localytics
Brian Carr, VP of Growth @ Medisafe
Adam Lovallo, Co-Founder @ Grow.co