9:55am – 10:25am

Whether engaging with a retailer online or in-store, customers look at the retailer as a single entity. They increasingly expect a seamless experience between online and offline, which means retailers need to have a strategy for connecting the dots. This panel will cover ways that retailers are connecting the dots between online to better serve customers and create a seamless customer journey.

Lewis Gersh, Chief Executive Officer @ PebblePost
Shawna Hausman, VP of Ecommerce & Digital Marketing @ Giggle
Ken Mowry, VP of Ecommerce @ Orvis
James Yancey, Co-Founder & CEO @ CloudTags

Moderated by:
Scott Friend, Managing Director @ Bain Capital Ventures

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