Issue 296

June 10, 2020


Growth

What Is Good Retention

Retention benchmarks from a number of categories. I think a lot of D2C subscription companies would probably kill for what this post describes as "good" retention rates for the consumer transactional category, but otherwise this all feels on point to me.LENNYRACHITSKY.COM

Product & Design

What Is Secure Remote Commerce and the SRC “Universal” Buy Button?

The SRC Buy button is an attempt by the four big card brands to create a universal buy button (minus PayPal... so not so universal) for online checkout. This was announced years ago, though I just stumbled across it today. If you want to check out the actual UX you can find it when you check-out on https://www.saksfifthavenue.com/. It's not a horrific experience, but it's not great IMO.CARDFELLOW.COM
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